Comfort Circle – Terms and Conditions

Welcome to Comfort Circle Welfare. These Terms and Conditions govern your membership and use of our services. Please read them carefully before joining our community. By registering and maintaining membership with Comfort Circle, you agree to comply with all terms outlined below.

1 Age Eligibility

Membership is open to individuals aged 1 year to 80 years.

2 Pre-existing Terminal Conditions (Undisclosed)

If a member fails to disclose a pre-existing terminal condition at the time of registration, no compensation will be made in case of death.

3 Pre-existing Terminal Conditions (Disclosed)

If a terminal condition is disclosed during registration, compensation will be limited to 50% of the benefit.

4 Accuracy of Information

Failure to provide correct details for a member or dependants during registration will result in claim rejection and suspension of membership.

5 Covering Dependants

A member must first take a cover for themselves before covering any dependant. You cannot pay for another person if you are not covered.

6 Dependants Above 70 Years (Non-Immediate Family)

If a dependant who is not an immediate family member is aged 70 years or above, their premium will be KSh 500 per month.

7 Late Addition of Dependants

Any dependant added 30 days after registration will be subject to an 8-month waiting period before claims can be made.

8 Exclusions

Comfort Circle does not cover deaths resulting from:

  • Suicide
  • Self-inflicted injuries
  • Riots or strikes

9 Consistency of Payments

Members must pay monthly contributions consistently. Failure to do so will render the member a defaulter.

Additional Clause:

Failure to pay premiums for more than 2 consecutive months will render the member a defaulter and renew the waiting period.

10 Undisclosed Information

Any undisclosed information — including relationship to a dependant or age differences — will lead to claim rejection.

11 Children Coverage

Comfort Circle can cover up to four (4) children under one member's plan.

Your Agreement

By registering and maintaining active membership with Comfort Circle Welfare, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Failure to comply with any of these terms may result in claim denial, membership suspension, or termination of your account.

Questions or Concerns?

If you have any questions about these Terms and Conditions, please don't hesitate to reach out to us:

Phone

+254 748 271 949

Email

support@comfortcircle.co.ke